- What is the niche that makes you stand out above everybody else?
Hachelle: I worked with Princess Cruises for about three years, so I have extensive knowledge about cruises and land tours.
Hanz: I have been with Hertz Rental for over four years. Being in customer service, I realized that the key to succeeding in customer service is to make your customers happy. There is no better reward than to see that face on your customer.
Hachelle: Both of us have customer service experience and backgrounds in my former job and his current job.
- What products and/or services do you offer?
Hachelle: We offer lots of products such as 3- and 7-day cruise packages. We also offer extensive land and sea tours throughout Europe, Asia, and Australia. If you’re really adventurous, we even offer an African Safari.
- What kind of promotions do you have?
Hachelle: We have lots of weekly and monthly promotions with cruise lines and special rates for flights and hotels through Montrose.
Hanz: We also offer special discounts of 15% for rental cars.
- What do you like about working in the Santa Clarita Valley?
Hanz: Compared to other cities or towns I have lived in, the Santa Clarita Valley is a very, very family-oriented town. It’s the environment I want to raise a family in, especially with my two-year-old daughter.
Hachelle: I love that this town is very family-oriented.
- In terms of your business, what are you looking forward to in the coming year?
Hanz: We are looking to expand and grow the Cheap Travel Deals, providing travel services to the Santa Clarita Valley, nationwide and, eventually, worldwide.
(to be continued…)
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